Shipping Policy
Order Processing and Shipping:
- At Endorfix, we process orders within 72 hours of receiving them.
- Delivery within the contiguous United States typically takes 3 – 7 business days.
- For locations in Alaska, Hawaii, and US Territories, delivery may take 7 – 10 business days.
- We will contact you to arrange alternative shipping methods if necessary.
Order Processing Days:
- Orders placed from Friday to Sunday and on public holidays will be processed on the next available business day.
Pre-Orders:
- If Endorfix offers pre-orders, standard shipping and dispatch times will not apply. We will communicate specific dates and times for these special orders.
Liability and Delays:
- While we strive to ensure timely delivery, factors like weather, courier challenges, and other external conditions are beyond our control. We cannot take responsibility for delays caused by our couriers or other logistics partners.
- Endorfix is not liable for any delays beyond the communicated dispatch or delivery dates.
Lost or Incorrect Orders:
- Endorfix is not responsible for missing, stolen, or undelivered items due to incorrect information provided by the customer. If this happens, please contact the logistics provider directly for more detailed information.
- For further assistance, you can reach out to us at hello@endorfix.com, and we'll explore your options together.
Customer Service:
For any concerns with your order, our Customer Service team is ready to help at hello@endorfix.com.
Thank you for choosing Endorfix. We are committed to ensuring your satisfaction with our products and services.